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Firstly, rest assured that if anything goes wrong with your purchase, we will endeavour to rectify the problem to the satisfaction of all parties and as soon as is possible.
For any issues or questions, go the F.A.Q to find the answer, or contact Leanne via email
1) All items currently offered for sale on this website are based upon original artworks by Barry Ross Smith and the image copyright remains with Barry Ross Smith
2) When purchasing artworks or prints, you are purchasing the item itself and not any rights to replicate, reproduce or distribute the image.
3) All orders will be dispatched within 3 - 10 working days of the order date unless unforeseen circumstances interrupt. PLEASE NOTE: We cannot freight to P.O.Boxes.
4) Art+Life Machine Ltd trading as Barry Ross Smith aims to have this website up to date with the correct availability for any artwork/prints, however if for some reason an artwork/print is unavailable at the time of ordering we will cancel your order, notify you via email and process a full refund within 7 days of the date of the order.
5) If for some reason there is incorrect information on a listed item we will amend as soon as informed. Art+Life Machine Ltd reserves the right, at its discretion, to change, modify, add, cancel or remove incorrect orders, as well as individual items from this website, without any prior notice. Art+Life Machine Ltd do not accept any accountability, or responsibility for any mistakes or incorrect listings on this website.
6) Cancellations or changes to orders:
There will be no charge up until the time the order has been dispatched. Prior to dispatch the order can be cancelled or changed, for any reason by contacting us via phone ‘within 72 hours’ from when you placed the order. We will refund your payment via the original payment method as soon as possible. We aim to do this within 7 days.
If the order is cancelled or changed ‘after’ the order has been dispatched, or you change your mind after you receive the item, you must inform us via email or phone within 72 hours of ‘receiving’ the item of your intention. You will be liable for the postage cost to return the item to us and it is your responsibility to package the item/s carefully to ensure it (they) reach us in good condition. It is advised to leave and return the artwork / print in the packaging it was sent in unless for some reason this is not possible, or the packaging is damaged. When the items are returned to us in their original condition, we will refund your payment via the original payment method. We aim to do this within 7 days. If the goods are returned damaged, any refund payable, is forfeited.
Damaged Goods
Any goods which are received by the customer which are found to be damaged we ask you to advise us immediately and forward to us photographs of all and any damage for insurance purposes. We will endeavour to rectify the problem to the satisfaction of all parties.Your Data Protection
All information taken by www.barryrosssmith.com is strictly confidential and will not be shared with any third party. The information collected will be used to process your order accurately and may be used to inform you of any offers or news from ourselves. If you do not wish to hear from www.barryrosssmith.com you will be given the option to unsubscribe from this. You can update any of your information at anytime by contacting us.
