The Edge of the World
Delivery
New Zealand and worldwide Shipping, packaging and handling are charged at a nominal fee to cover the rising costs of freight, please check the freight costs at the shopping cart page.
Within New Zealand
It usually takes anywhere from 5 - 14 working days before the item reaches your destination.
Free shipping with orders over $500
Overseas Purchases
As a guide from previous orders - It usually takes anywhere from 7 - 28 working days before the item reaches your destination.
Any and all duty and tax costs related to your international purchase and delivery are to be paid by you.
PLEASE NOTE: Some parcels via International deliveries are only semi-tracked all the way. Our parcel tracking is available to the airline freight company and are very limited when it comes to tracking outside the NZ border. Contact us if you wish to purchase additional tracking or insurance for your item.
Guidelines for Shipping
We cannot courier to P.O.Boxes, please make sure you supply a physical address and phone number
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The Standard paper prints are sent in a hard pouch and all other paper sizes, including Premium prints, are sent rolled in a sturdy tube.
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Unstretched canvas prints are sent rolled in a tube (Recommended for overseas buyers)
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Framed prints and stretched canvas are sent in a cardboard box .
PLEASE NOTE: Framed prints have breakable glass - the paper or rolled canvas options are highly recommended for overseas buyers to avoid breakages and damage in transit.
Want to know more? - head to Frequently Asked Questions below
Leanne had a professional career in visitor service and now works the customer/admin side of the business. Taking care of the retailers and customers, fulfilling orders, packaging, shipping and invoicing. In busy times, our two daughters are bought in to help out.
Barry is a full time professional artist with a long career in solo and group exhibitions. He sells his original artworks through galleries, private commissions & direct to his art collectors. His artworks grace the walls of corporate businesses, hospitals, institutions and the homes of clients all over the world.
As a way of sharing Barry’s iconic images with the wider public we have produced these prints of his works. They are available through selected retailers and on this website. We handle and check every print to ensure it is a quality product. We are a family owned business from right here, in New Zealand, so when you buy from this website you are not only supporting ‘NZ made’ you are supporting New Zealand arts by purchasing directly from the artist.
We try to do our part for future generations - so our paper offcuts and tubes all go to a local Playcentre and we recycle and reuse whenever we can. We like what we do, so feel free to contact us if you have a question and we will do our best to help. You can contact us at info@barryrosssmith.co.nz
Leanne and Barry
A little about the small family business and a contact email for questions
About Us
Guidelines and costs for delivery locally and internationally
Delivery
101 Howick
1 Cook Street, Howick, Auckland
Arataki Visitor Centre
300 Scenic Drive, Auckland
Auckland Museum Store
Parnell, Auckland
Burning Issues
Quayside, Townbasin, Whangarei
Creative & Brave
Westfield Newmarket, Auckland
Commercial Bay, Auckland
Botany Town Centre, Auckland
Shore City Shopping Centre, Auckland
Northwest Shopping Centre, Auckland
St. Lukes - Pop-Up
Haven
607 Port Road, Whangamata
Lava Gallery
55 Main Road, Christchurch
MIXT NZ Made
504 New North Road, Auckland
Mor Art
Milford Centre, Auckland
35 Shotover Street, Queenstown
Coast Plaza, Stanmore Bay
Mudbrick Cellar Door
1/126 Church Bay Road, Waiheke Island
NZ Fine Prints
Online Store
Pohutukawa Gallery
138 Maunganui Road, Mt Maunganui
Presentables
132 The Strand, Wakatane
Star Gallery
24 Kapanga Road, Coromandel
Supporters of Tiritiri Matangi
Wharf Road, Tiritiri Matangi
The Suter Gallery
208 Bridge Street, Nelson
Te Papa Store
55 Cable Street, Wellington
Tennyson Gallery
63 Hastings Street, Napier
Nationwide Locations
Fine establishments near you where you can purchase our range of products
Stockists
Frequently Asked Questions
F.A.Q
Terms & Conditions
Welcome to the Terms and Conditions
Firstly, rest assured that if anything goes wrong with your purchase, we will endeavour to rectify the problem to the satisfaction of all parties and as soon as is possible.
For any issues or questions, go the F.A.Q to find the answer, or contact Leanne via email
1) All items currently offered for sale on this website are based upon original artworks by Barry Ross Smith and the image copyright remains with Barry Ross Smith
2) When purchasing artworks or prints, you are purchasing the item itself and not any rights to replicate, reproduce or distribute the image.
3) All orders will be dispatched within 3 - 10 working days of the order date unless unforeseen circumstances interrupt. PLEASE NOTE: We cannot freight to P.O.Boxes.
4) Art+Life Machine Ltd trading as Barry Ross Smith aims to have this website up to date with the correct availability for any artwork/prints, however if for some reason an artwork/print is unavailable at the time of ordering we will cancel your order, notify you via email and process a full refund within 7 days of the date of the order.
5) If for some reason there is incorrect information on a listed item we will amend as soon as informed. Art+Life Machine Ltd reserves the right, at its discretion, to change, modify, add, cancel or remove incorrect orders, as well as individual items from this website, without any prior notice. Art+Life Machine Ltd do not accept any accountability, or responsibility for any mistakes or incorrect listings on this website.
6) Cancellations or changes to orders:
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There will be no charge up until the time the order has been dispatched. Prior to dispatch the order can be cancelled or changed, for any reason by contacting us via phone ‘within 72 hours’ from when you placed the order. We will refund your payment via the original payment method as soon as possible. We aim to do this within 7 days.
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If the order is cancelled or changed ‘after’ the order has been dispatched, or you change your mind after you receive the item, you must inform us via email or phone within 72 hours of ‘receiving’ the item of your intention. You will be liable for the postage cost to return the item to us and it is your responsibility to package the item/s carefully to ensure it (they) reach us in good condition. It is advised to leave and return the artwork / print in the packaging it was sent in unless for some reason this is not possible, or the packaging is damaged. When the items are returned to us in their original condition, we will refund your payment via the original payment method. We aim to do this within 7 days. If the goods are returned damaged, any refund payable, is forfeited.
Damaged Goods
Any goods which are received by the customer which are found to be damaged we ask you to advise us immediately and forward to us photographs of all and any damage for insurance purposes. We will endeavour to rectify the problem to the satisfaction of all parties.
Your Data Protection
All information taken by www.barryrosssmith.com is strictly confidential and will not be shared with any third party. The information collected will be used to process your order accurately and may be used to inform you of any offers or news from ourselves. If you do not wish to hear from www.barryrosssmith.com you will be given the option to unsubscribe from this. You can update any of your information at anytime by contacting us.
If anything goes wrong with your purchase, we will endeavour to rectify the problem to the satisfaction of all parties and as soon as is possible. Here are the rules that we work by and the expectations with purchasing our items